Would you like to work in a modern multicultural office? Are you interested in customer service? Be the part of SSC team? For one of our IT partner we are looking for a
1st level help-desk agent
What we count on you:
· You will need to help to solve the IT problems of users and if necessary, pass the question to the second level of support;
· You must contact the computer users of our partner companies by via and e-mail;
· Record the process as you solve the issue and administer it precisely;
· Escalates calls within stated guidelines;
· Provides information, advice or instruction in response to client inquiries;
· Provides a high degree of client satisfaction in all work undertaken.
Knowledge and Experience
· Typically high school qualified with or without a relevant technical qualification or work experience;
· High level foreign language knowledge: English and French.
Opportunity that awaits you:
· Competitive wages;
· Good atmosphere spirit;
· Multiple shift work with special shift allowance;
· Possibility for continuous foreign language use.
Working place: Budapest
Applying for the job:
If you are interested, send us your Hungarian and English CV to the following e-mail address:
Közvetítési nyilvántartási szám: BPM/01/3619-1/2015
Adatkezelési nyilvántartási szám: NAIH-72575/2014.